February 2019

Report Date
February 2019

Achievements

UX research

Neil Allison (UX Manager) appointed Nicola Dobiecka as user researcher for the project assisted by Andrew Ferguson.

Nicola has led user research interviews with key stakeholders, and interviews and workshops with students in late January and during February.

Incentives have been used to encourage student participation as per the project brief.

Stakeholder review

A stakeholder workshop to review the findings of user research took place on 27 February.  There was representation from: EUSA, CAM, Estates Servitors, Estates Security, IS Facilities, IS User Services Help Services, L&UC Centre for Research Collections, IS Applications Development, LTW UX team.

The review consisted of a presentation by Nicola, including video clips and artefacts generated in student workshop sessions. Following Q&A the latter part of the session was a discussion of what the user research insight means for the focus of the upcoming development phase, and to outline the specification brief for the build.

Development

Mairi Fraser (Senior Analyst/Developer) will be unavailable to progress the project as she is leaving the University on 1 March.

Michael Sun (Developer) attended the UX review workshop on 27 February in order to understand the stakeholder brief.  It is likely Michael is available to work on the project in June and July but not before then, as he is required to work on a high priority projects.

Student representation

Emma Robertson-Werner from EUSA has been added as a stakeholder in addition to Eleri Connick, President, and Niamh Maynard Marketing Officer.  Both Emma and Eleri attended the stakeholder workshop.

Issues

There is a proposal for Michael Sun to work on a 50% basis in June and July.  20 full days are allocated for development, which would be spread over 40 half days’ work.  This would delay the completion of the project until the end of July. 

The attendant risk is that any further slippage or call upon Michael’s time would render the project at risk of not completing by end July. 

No spend is therefore forecast in March, April, May as it is unlikely development work can take place then.

There are 4 days UX team to be included in the development phase; UX staff availability in June and July has not been agreed with Neil Allison.

Project status is Amber due to these resource issues.

Next steps

Technical brief to be documented

Developer to be confirmed and new milestones agreed

UX input to the build process to be included within the new milestones

Budget

Estimated spend January £700

Estimated spend February £6,650

Estimated spend March £0

Estimated spend April £0

Estimated Spend May £0

Estimated spend June £4,700

Estimated spend July £4,700

Total £16,750

Project Status
RAG Status
Time
AMBER
Cost
GREEN
Scope
GREEN
Overall
AMBER
Change Status
Has formal escalation taken place?
No
Activity
Approved budget
0.0 days
Activity this month
0.0 days
Activity this year
0.0 days
Activity to date
0.0 days
Estimate to complete current year
0.0 days
Estimate to complete future years
0.0 days

Project Info

Project
Card Services: Feasibility study of providing student identity on smartphone
Code
USI016
Programme
Innovation Programme 2018/19
Management Office
ISG PMO
Project Manager
Barry Croucher
Project Sponsor
Gosia Such
Current Stage
Close
Status
Closed
Start Date
10-Oct-2018
Planning Date
n/a
Delivery Date
31-May-2019
Close Date
30-Jun-2019
Overall Priority
Normal

Documentation