Report for September 2022
- Report Date
- September 2022
Achievements in Last Period
- Project to provide information to Helpdesk on typical 1st Line Support questions and 1-2-3 line escalation process - done
- development on website and wiki pages - done
- agreement on license for intune A3 assignment with Service Management and Desktop - we require a feed from Finance so that the A3 licenses can be automatically assigned - not achieved
- Handover to Helpdesk - pending agreement on license
Issues and Risks
Next Steps
- agreement on license for intune A3 assignment with Service Management and Desktop - we require a feed from Finance so that the A3 licenses can be automatically assigned - not achieved
- Handover to Helpdesk - pending agreement on license
Future Milestones
| Delivery | 31-Oct-2022 |
| Closure | 7-Nov-2022 |
Project Sponsor Commentary / Approved
N/A
| Attachment | Size |
|---|---|
 project_planning_-_guide_to_rag_status.docx | 31.66 KB |