December 2020

Report Date

December 2020

Achievements this period

• Contacted Eric Gordon in NHS Lanarkshire to request information on the specific issues with their implementation of eduroam, so that we can work together to resolve them.
• MVM procurement managed to obtain some of the paperwork required for the new SIM cards, however the supplier is still looking for more.

Issues

• We were notified of an unlimited data offering that ITI and Service Management had obtained for the wider student use, however our request wasn't included with this initial purchase and yet again we've had to argue our case to try and get a purchase raised.  This purchase would cover both of our use cases (students in NHS accommodation with no internet access and NHS teaching staff across Scotland who need to run online teaching sessions).  On the 18th December, we were informed that since there would be no one available to take delivery of the order over the Christmas break, the order (which was only created on the 17th) had been cancelled and would be recreated in the new year.  We will therefore be starting the new year with students still unable to get internet access from their NHS accommodation and teaching staff who will continue to have difficulties running online teaching sessions.

Next Steps

• Wait for delivery of the mobile broadband devices and SIMs and then distribute these out to the various locations.
• Contact NHS Borders to decide the best route for investigating issues in the student residences.