May 2019

Report Date

May 2019

Achievements this period

• We have a new account manager within Khipu Networks, so have had several discussions with him over the past month.
• Have introduced new Account Manager in Khipu to Data-Comms Manager in NHS Lanarkshire and they are discussing matters for the purpose of suggesting suitable solutions to the current issues.  These could include telephone support options, a specific number of on-site support days or suggesting an annual managed service (similar to what may go into NHS Forth Valley).
• Have received amended quotes for 1, 3 and 5 year managed service options for installing eduroam in NHS Forth Valley.  Any hardware installed as part of the service would belong to the University, sit on the wireless network provided by Serco and be supported by Khipu.  These quotes have been passed on to CMVM Head of IT for a decision to be made.

Next Steps

• Create a suitable PC build configuration for the PAEP library and install on the computers on site.
• Receive suggested options for restoring eduroam connectivity in NHS Lanarkshire.
• Receive decision on options for NHS Forth Valley.