Overview
Background
Hope Park Counselling Centre (HPCC) is the University’s in-house counselling centre for the full time MCID (Masters in Counselling: Interpersonal Dialogue) students. The clients are members of the public, and the centre currently has a maximum capacity of 33 counsellors and 99 clients per week. MCID students are on a two year visa and must complete 150 counselling hours at HPCC to pass their course. The centre currently uses an MS Access database which has been voluntarily developed and supported by a retired Information Services employee of the university, John McEwan, who has now advised Hope Park that he will be winding down the development and support for the database, and to consider how to take it forward.
Scope
In Scope
- Demo of existing MS Access Database
- Documenting existing processes
- Requirements meeting/workshop
- Market/product research into cloud based solutions to replace existing system (including analysis of internal systems already in use elsewhere in the University)
Out of Scope
- Appraisal of options which would comprise any internal software development
- Procurement of a replacement system (this would be a follow-on project where feasible and funded)
- Implementation of a replacement system (this would be a follow-on project where feasible and funded)
Objectives and Deliverables
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Phase 1 |
Priority |
Owner |
|
O1 To describe the functionality of the current MS Access database |
|
|
|
D1. A system/process description document and/or process map |
Must Have |
Ben Armstrong |
|
O2 To gather requirements for replacing the MS Access database |
|
|
|
D1. A business requirements document summarising requirements by category and priority |
Must Have |
Ben Armstrong |
|
O3 To research cloud based solutions available on the market and internal systems already in use within the University |
|
|
|
D1. A document outlining potential cloud-based solutions |
Must Have |
Ben Armstrong |
|
O4 To present options for replacing the MS Access database |
|
|
|
D1. A solution options document |
Must Have |
Ben Armstrong |
Benefits
- Identification of options for moving to a supportable application
- Prioritisation by key users of functional requirements for a replacement system
- Appraisal of requirements for data security to meet emerging compliance obligations
Success Criteria
- Common view of business requirements and priorities
- Identification of suitable options
Project Milestones
Planning - 4th September 2017
Delivery - 30th October 2017
Closure - 17th November 2017