Overview

Background

The current processes and workflows within the Library Digitisation area are convoluted, siloed and with delivery in certain circumstances failing to meet student, academics and external academics expectations and timescales.

The problems to be resolved are:

• Oversight of orders
• Tracking orders
• Integration of systems
• Validity of systems

Scope

This project will conduct business analysis which will allow the impacted Library & University Collections teams to improve digitised workflows and set foundations for future development and potential procurements via a planning proposal for Digital Library Infrastructure project. This will involve:

• A review of existing processes and workflows
• Proposals and recommendations for improvements and efficiencies.

The areas within Library & University taking part in the analysis are:

• Centre of Research Collections

  • Conservation Team
  • CRC Service Team
• Curators
  • TBC from Archives and Museums
• Digital Imaging Unit
• Academic Support Librarians
• Digital Preservation Project Team
• Library Digital Development Team
• Library Meta Data Team
• Library Systems Team

Not in scope

• This project will only conduct business analysis. Execution of the analysis is outwith this project.

Objectives & Deliverables

The deliverables are prioritised using the MoSCoW prioritisation method:

M=Must Have; S=Should Have; C=Could Have; W=Want

• (M= has to be satisfied for the final solution to be acceptable in terms of delivery dates, compliance, viability etc.
• S= high-priority requirement that should be included if possible -workarounds may be available
• C= a nice-to-have requirement
• W= want but will not be part of this project)

Benefits

• Digitally transform from paper ordering to electronic format
• Looking at improved digitisation processes
• Management of master digitised copy for digital preservation
• Storage and management of digitised copies
• Discovery of digitised copy for dissemination
• Engagement with New College Library and School of Scottish Studies Archive

Success Criteria

• The AS-IS process is clearly documented with context diagrams and process diagrams
• The TO-BE process is clearly documented with context diagrams and process diagrams
• Proposals for improvements and efficiencies created and accepted by key L&UC teams

Project Milestones