Impact

Priority and Funding

This project is core funded and is essential to the onboarding of Edinburgh Napier University (project SMI016)

This is a priority 2 project.

 

Impact and Dependencies

Authentication is changing meaning that Apache reverse proxy are not necessary anymore - there is a dependency on TOPDesk support being available during initial installs into Demo and test in case of issues with new authentication method.

Taking the live service down during term will be challenging - there is a dependency on upgrading the live environment during the vacation period W/C 4th April.

The onboarding of Edinburgh NAPIER University (SMI016) has a dependency on this project - any delays here will have a downstream impact on their target (UniDesk) go live date of 9th May.

 

Project Info

Project
UniDesk Annual Upgrade
Code
SMI013
Programme
ISG - IT Service Management (SMI)
Management Office
ISG PMO
Project Manager
Colin Watt
Project Sponsor
Alex Carter
Current Stage
Close
Status
Closed
Start Date
12-Oct-2015
Planning Date
n/a
Delivery Date
n/a
Close Date
03-Nov-2017
Programme Priority
2
Overall Priority
Normal