Service Level Agreement (SLA)

The Service Level Agreement (SLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MSWord document, a working copy of which is attached to this page during the life of the project.

To obtain an SLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

 

AttachmentSize
File sla_espa_websitehostingv0.2.docx248.56 KB

Project Info

Project
ESPA Website
Code
CSG012
Programme
CSG Portfolio Projects (OTHCSG)
Management Office
ISG PMO
Project Manager
Nikki Stuart
Project Sponsor
Eliane Reid
Current Stage
Close
Status
Closed
Start Date
11-Apr-2017
Planning Date
n/a
Delivery Date
n/a
Close Date
31-Jul-2018
Overall Priority
Normal
Category
Discretionary