Work/Task Breakdown



  • Confirm project brief with the project sponsor and project team
  • Complete project estimate
  • Prepare project plan
  • Sign-off planning phase


Business Analysis

  • Undertake business analysis to review current processes and deteremine required processes
  • Prepare Business Requirements Document
  • Determine potential solution suppliers
  • Sign-off Business Analysis phase


Procurement Activitry

  • Evaluate potential solutions against business requirements
  • Select solution
  • Sign-off Procurement phase


Systems Design

  • Clarify infrastructure requirements
  • Prepare Technical Architecture Document
  • Sign-off Systems Design phase

Build Phase

  • Install application on Test environment
  • Configure system and document
  • Install client software
  • Complete inital application tests
  • Sign-off Build phase  

User Acceptance Phase

  • Complete user acceptance testing for both application and system interfaces
  • Re-work where required
  • Complete Implementation Plan
  • Complete Deployment check list
  • Complete Service Level Agreement
  • Complete Operational Level Agreement
  • Sign-off User Acceptance Phase

User Training  

  • Prepare user instructions
  • Complete system administrator training
  • Complete User training / awareness sessions
  • Arrange for operational support during inital go-live period


Deployment Phase

  • Install application on live environment
  • Configure system
  • Deploy to live production environment
  • Complete post deployment checks
  • Sign-off Deployment Phase



  • Prepare closure report
  • Close project

Resources Skills and Cost


 This project will utilise resources from;

Security Team - system administration and user testing IS Apps Project Serveices - project mangement and business analysis IS Apps Development Technology - build required infrastructure IS Apps Applications Management - will provide on-going system support IS ITI Architecture - Install infrastructure  

Project Info

Security Incident Tracking System
Estates Systems & Technology Maintenance (EST)
Project Manager
Andrew Stewart
Project Sponsor
Adam Conn
Current Stage
Start Date
Planning Date
Delivery Date
Close Date