July 2023

Report Date
July 2023

Section One: Programme Commentary, RAG and Resources Update

Commentary

In this reporting period, progress has been made across most active projects. The exception is TEL088 which has now been placed into suspension as the window of opportunity has passed. This project will now be progressed in February 2023.

With a plan to deliver in August, the annual Moodle Upgrade has moved from a RED to an AMBER RAG status. The Project Management has been handed over to an experienced PM who will drive this to completion.

The Blackboard Collaborate channel has been deployed to LIVE, some post-deployment fixes are outstanding. These should be fixed next month and the project then will close.

An improving resourcing situation on the Polling Service Replacement and Data Retention and GDPR Compliance has resulted in these projects returning to a GREEN RAG.

Forward Look and RAG

Resource Summary

Section Two: Projects Not Started

None

 

Section Three: Projects in Progress

Project Info Project Manager's Commentary

TEL075

Polling Service Replacement

Compliance

Milestones: 

Deliver Delivery - Major 31-May-2023
Close Closure - Major 31-Jul-2023

RAG Status:

GREEN

Report by Colin Forrest for July 2023

Last month

  • Single Sign On has been enabled in Production for Wooclap and it is now available across the campus.
  • Training has been put in place and sessions have started.
  • We have continued to work with Wooclap and Top Hat to migrate as much of the data across in the background rather than front end migration.  We also have 3 Digital Learning Interns in place to support this.
  • LTI for Learn and Moodle, plus the PowerPoint plugin and Teams integration are being worked on.

Issues.

  • No new issues, project now marked as green.

Next steps.

  • The soft launch of Wooclap continues with the finalisation of our migration process.
  • Working with the supplier to resolve issues with the Learn and Moodle LTI connections.

TEL077

Data Retention and GDPR Compliance

Compliance

Milestones: 

Promote to Test (Media Hopper Create, Collaborate, PebblePad) 30-Jun-2023
Delivery (Collaborate, Media Hopper Create, PebblePad) 28-Jul-2023
BRD (Media Hopper Replay) 31-Jul-2023
Design (Media Hopper Replay) 31-Aug-2023
Promote to Test (Media Hopper Replay) 31-Oct-2023
Delivery (Media Hopper Replay) 15-Dec-2023
Closure 29-Feb-2024

RAG Status:

GREEN

Report by Colin Forrest for July 2023

Last month

  • Development for Collaborate has been completed and they are being tested.
  • Kaltura Data Retention Policy (DRP) is in draft form.
  • Kaltura development has begun after the requirements were agreed.
  • Echo360 have noted they will release data retention tool in July.
  • The resource profile of the project has been reviewed and bookings updated so Matthew is with us 2 days per week through till the summer.

Issues.

  • No new issues.

Next steps.

  • Fix the issue stopping testing of PebblePad and also test Collaborate.
  • Finish the development for Kaltura.

TEL078

Datafeed Redevelopment

Compliance

Milestones:

Stage Milestone Due Date
Design Analysis & Design: Moodle 04-Aug-2023
Build Build: Moodle 09-Aug-2023
Integrate Integration: Moodle 10-Aug-2023
Accept Acceptance: Learn 14-Aug-2023
Accept Acceptance: Moodle 15-Aug-2023
Deliver Delivery: Learn 21-Aug-2023
Deliver Delivery: Moodle 22-Aug-2023
Deliver Delivery sign-off: Learn 28-Aug-2023
Deliver Delivery sign-off: Moodle 29-Aug-2023
Deliver Delivery Review 05-Sep-2023
Close Closure 14-Sep-2023
RAG Status:
AMBER

Report by David Watters for July 2023

Achievements in last period

  • Testing of Learn changes almost complete

  • More discussion of resourcing for Moodle analysis & design

  • Sign-off of PebblePad changes into Live

Issues

  • Moodle planning still  to be completed

  • Remaining miestones to be reviewed

Next Steps

  • Complete testing of Learn requirements

  • Try to establish way forward for Moodle changes

  • Update and sign-off remaining milestones

 

RAG Commentary
Issue: There has been a delay in finalising plans for the Moodle changes, thus leaving the dates for this uncertain.
Impact: There is some uncertainty around who will do work required to make the Moodle changes, thus creating risk with regards to the relevant milestones and the effort required
Next steps: Pin down resources for this work and assess the potential impact on the project in terms of time and effort.

TEL079

Blackboard Collaborate - MyEd Channel Improvements

Discretionary

Milestones:

Deliver Deployment Sign-off 09-Aug-2023
Close Project closure 17-Aug-2023

 

RAG Status:

AMBER

Report by David Watters for July 2023

Achievements

  • Deployment of new channel into LIVE with service team

Issues

  • Deployment not yet signed off

Next Steps

  • Sign-off deployment
  • Close project
RAG Commentary
Issue: Deployment not yet signed off because of minor issues reported when using new channel
Impact: Business users not yet ready to sign off new channel. Project closure delayed
Next steps: Issues have been worked on by Software Development and are to be reviewed by project team

 

 

 

TEL080

Upgrade to Learn Ultra

Discretionary

Milestones:

Phase 2 Launch 31/07/2023

Phase 3 Requirements 30/09/2023

Further milestones TBC

RAG Status:

GREEN

Report by Colin Forrest for July 2023

 

Last month

  • VLE002:  Work on our list of Phase 2 integrations for the 23/24 academic year is well underway as per the plan.  PebblePad, Linkedin Learning, QMP and Gradescope are being tested with LTI1.3.
  • VLE002:  Development work in preparation for the full switch to Ultra during the summer is also well underway with all developments in testing.
  • VLE002:  The Automation process, which will be run later in the summer is in test.

Issues.

  • No new issues.

Next steps.

  • VLE002:  Continue developments and integrations as per the schedule.
  • VLE002:  Automation process testing to be completed.
  • VLE002: Technical Implementation Group to run mid-August.  
  • VLE002:  Upon feedback additional development/scope has been added to the Bulk Unenroll toll to allow staff to Quick Unenroll themselves.  This has been estimated at over 1 week of development time then subsequent testing and may not be ready for the start of terms due to other priorities/change freeze.  There will be a workaround in place.  

TEL082

QMP Upgrade

Compliance

Milestones:

(revised milestones to be confirmed for acceptance, when Business Lead back from leave)

UAT Complete 16-Jun-2023
Validate Live Migration 14-Jul-2023
Acceptance Signoff 21-Jul-2023
LIVE Migration complete 25-Aug-2023
Decommissioning Complete 25-Aug-2023
Deployment Review 08-Sep-2023
Project Closure

22-Sep-2023

 

RAG Status:

AMBER

Report by Colin Watt for July 2023

Achievements in last period

  • The team have been working on configuring 2 clean instances (for Test and Live) for manual migration, as agreed with supplier and reported in June reporting period.
  • agreed to provide these and understood the UoE position.
  • SSO has now been configured for Test and Live QMP On-Demand environments.
  • Business Lead has been liaising with Questionmark on replicating and resolving issues with LTI connections.
  • Team aiming for LIVE migration to take place late August (Go / No Go decision to be made when Business Lead returns from leave mid August).

Issues

  • There are a number of issues coming up in configuration and testing and being resolved thanks to additional dialogue with the supplier.
  • Further delays are likely to increase resourcing pressure in DLAM and EDE (with existing delays on Moodle and the Polling service), all combining to require intensive work in July. The live delivery is being rescheduled to August to take project team scheduled leave into account.

Next Steps

  • Continue with weekly UoE / Supplier calls.
  • Go / No go decision (Acceptance).
  • Complete manual migration to LIVE.
RAG Commentary
Issue: Staff resourcing issues in the DLAM TEL Team means that project work is being deprioritised to focus on maintaining service reliability. Supplier has now delivered the tool to migrate UoE's on-premise data to their on-demand platform and has Impact: DLAM project work will significantly slow down. In order to avoid disruption to academic activity, live upgrade is now pushed into summer 2023 (supplier has now delivered the conversion/migration tool).
Next Steps: Frequent meetings with supplier to ensure they are able to deliver within the required time window. Increasing resources in the team by moving people around LTW where possible and readvertising where it has not been possible to fill posts.

TEL087

Annual Moodle Upgrade 22/23

Compliance

Milestones:

Build Sign Off  04-Aug-2023
Integration Sign Off 04-Aug-2023
Acceptance Sign Off  11-Aug-2023
Deployment to LIVE  15-Aug-2023
Deployment Sign Off 23-Aug-2023
Delivery 30-Aug-2023
Project Closure 13-Sep-2023

RAG Status:

Amber

Report by Shona Flockhart & Ross Bingham for July 2023

Note : Change of PM from Ross Bingham to Shona Flockhart on 27th August 2023

Achievements this period

  • Completed UAT
  • Completed Load Testing
  • Agreed date for deployment to LIVE (15th Aug 2023)
  • CAB form submitted for deployment to LIVE
  • JIRA logs now complete
  • All configuration fixes for Rocky OS have now been implemented in all Moodle servers

Issues

  • No issues

Next Steps

  • Sign off TEST
  • Accessibility testing to be completed
  • User guide documentation requires to be updated
  • Deployment checklist to be completed 
  • Handover to Production
RAG Commentary
Issue: the scope was expanded from previous years to include New Operating System and New Infrastructure.
Impact: configuration errors within Rocky OS causing timeout error messages. This delayed this project by approximately 6 weeks.
Plan: Completed some advanced tasks ahead of schedule where resources were available and that did not impact other deliverables. Secured additional resources for theme build and bug fixes identified in JIRA. Project Team agreed the project status can move to Amber as agreement was reached that the deployment to LIVE date is now scheduled for 15th Aug 2023. This also avoids the change freeze in September.

 

 

TEL088

WebPA Upgrade

Compliance

Milestones:

To be added when project resumes.

RAG Status:

BLUE

 
Report by Ross Bingham for July 2023
Report Date
July 2023

Achievements this period

  • Project suspended, due to lack of resources and key stakeholders going on paternity leave.
  • Project suspension passed APPS review.

Issues

  • No Issues

Next Steps

  • None

Section Four: Closed or Withdrawn Projects

 

Project Info Project Managers Commentary
TEL083 Moodle Annual Upgrade Closure Approved 11/08/2022
TEL081 CPD Platform – Integrations Withdrawn 20/10/22

 

Overall
AMBER
Has formal escalation taken place?
No
RAG Commentary
AttachmentSize
Image icon tel_rag_july_2023.png158.36 KB
Image icon tel_res_july_2023.png261.93 KB
Programme Status
RAG Status
Overall
AMBER
Has formal escalation taken place?
No
RAG Commentary
2 projects in progress reporting RED, 4 in reporting AMBER, 2 reporting GREEN.