Organisation

Work/Task Breakdown

O1 Work package 1 Pilot & evolve SDES process

  • O1 D1 Identification of projects for retrospective review and/or in-flight pilot of SDES O1 D2 Completed SDES reviews

    • Identification of projects for retrospective review and/or in-flight pilot of SDES and documented; meeting with stakeholders, reflect over activities, review (learn from project team, response to each of the standards)
  • O1D3 Development of SDES materials based on insight gained in D2
    • Development of SDES materials: Refocusing, rephrasing, audio recording and paperwork
  • O1D4 Provision of direction/requirements to LTW WAC development of a revised Design Framework (EdGEL) website
    • The revised design framework project is not fully scoped  so this project will produce user stories to define the shape of the revised design framework project
  • O1D5 Revise and execute the Consultancy and Training rollout and communications plan produced as part of DTI009
    • Ongoing -  produce a revised rollout and communications plan
  • O1D6 User group set up
    • Susan Cooke taking over from Alex Carter, Neil to speak to Susan/Alex to work out what this entails
    • Link this in with Digital Transformation in broader sense e.g. champions, digital techniques etc. Neil, Stephen, Shaun taking forward
  • O1D7 Harmonise activities across SDES and WAC digital consultancy services

    • Transition into BAU for LTW/WAC
  • O1D8  Planning round proposal
    • Business case
    • Sustainability plan

 

O2 Work package 2 Applications Directorate adoption

  • O2D1Align the human centred design process with the project methodologies and project/programme management approaches supported by Applications Directorate  informing the evolution of the Student/Staff Digital Experience Standards (SDES) as required

    • Create approach for digital projects based on UX human centred design process
    • Identify projects within Digital Transformation and Estates programmes that meet SDES criteria and pilot a digital approach
    • Walk through with Applications Directorate staff and feedback recommendations into SDES
    • Update approach as required
    • Identification of all 2018/19 projects that met SDES criteria
    • Identify projects within Digital Transformation and Estates programmes that meet SDES criteria and pilot a digital approach
    • Roadmap to adoption of SDES with relevant projects delivered by IS Apps
    • Feedback recommendations into SDES
  • O2D2 Align the human centred design process with the approaches to business requirements gathering supported by Applications Directorate informing the evolution of the SDES as required
    • Investigate BA v UX approach
    • Feedback recommendations into SDES
  • O2D3 Align the human centred design process with the approaches to software design and development supported by Applications Directorate informing the evolution of the SDES as required
    • Widen BA v UX approach to include Development Services (Software development and DevTech)
    • Feedback recommendations into SDES
  • O2D4 Align the human centred design process with the approaches to software specification, procurement and implementation supported by Applications Directorate informing the evolution of the SDES as required
    • Widen BA v UX approach to include Production Services
    • Should tie in with procurement question sets
    • Feedback recommendations into SDES  

Resources, Skills and Costs

Jun 18 to Jul 19

Task

Effort

 

  • Programme Management

7d

 

  • Project Management

20d

 

  • Analysis

5d

 

  • Senior Supplier

3d

 

  • Planning

2d

 

  • Closing

2d

 

  • Project Services time for workshops

12d

 

  • Stakeholder meetings

10d

 

  • Meetings

2d

 

  • Unplanned

2d

 

                               Total Project Services

65d*

£22750 (50d x £350)

* This is the 95% confidence level

 

 

Total UX Service

UX Contractor resource (Nicola Dobiecka)

2700

extended through until 10th August 2018 - 5 days, working 3 days per week @ £540 per day (in VAT)

5d @£540 = £2700

UX Contractor resource (Nicola Dobiecka)

 

71280

3d per week @ £540 per day (in VAT) from 1 Sep 18 to 31 Jul 19

132d x £540= £71280

UX Contractor resource (Daniel Migliorelli)

31560

Extended through until October working 5 days per week @ £526 per day (in VAT)

12weeks  @£526 per day = £31560

Overall Total

£105540

 

 

Project Governance & Stakeholders

Name

Business Area

Role

Communication Plan

Gavin McLachlan

ISG

Portfolio Owner

  • Updated by project sponsor

Lisa Dawson

Student Systems

Executive Sponsor

  • Delegating day to day duties to project sponsor including signoffs
  • Represents the UX service throughout UoE

Neil Allison

LTW

Project Sponsor

  • Project team member
  • Sign off milestones
  • Sign off changes to major milestone, budget changes

Stephen Roy

Project Services

Programme Manager

  • Project team member
  • Sign off milestones
  • Project meetings where possible
  • Sign off changes to major milestone, budget changes

Sue Woodger

Project Services

Project Manager

  • Project team member
  • Sign off milestones
  • Project meetings

Stratos Filalithis

LTW

Service Owner 

  • Project team member
  • Sign off milestones
  • Project meetings
  • Communications

Iain Fiddes

Development Services

Senior Supplier

  • Sign off milestones
  • Project meetings where required

Nicola Dobiecka

UX Service

Senior UX Service lead

  • Project meetings where required

DT Portfolio Board*

UoE Digital Transformation

Governance

  • Updated by portfolio manager and project sponsor

Alex Carter

Head of Service Management

Senior User

  • Project meetings where required
  • Updated by project sponsor
Defeng Ma
  IS Apps Student Systems Partnership Team Manager
Subject Matter Expert
  • Project meetings where required
  • Sign off deliverables
Bill Lee Deputy Head of Development Services Subject Matter Expert
  • Project meetings where required
  • Sign off deliverables

Rhian Davies

PMO

Liaison with PMO

  • Keep informed

WIS

IS Applications

Quality Assurance

  • Keep informed

Dave Berry

Enterprise Architecture

Liaison with EA

  • Keep informed

 

* DT Portfolio Board – the remit and membership of this group can be found on the Digital Transformation SharePoint site https://uoe.sharepoint.com/sites/digitaltransformation/Shared%20Documents/Forms/AllItems.aspx under Governance Board Papers.

** A user group is to be created and details will be drawn up as part of the project

Training

The UX service has already run cycles of training courses and tailored specific courses for different teams.  We would anticipate that an overview of the Digital Experience Standards content would be provided at future training courses.

Project Estimations

3pt estimation v0.3

 

Project Info

Project
Embed and Optimise UX Services
Code
DTI045
Programme
Digital Transformation - User Experience
Management Office
ISG PMO
Project Manager
Sue Woodger
Project Sponsor
Neil Allison
Current Stage
Close
Status
Closed
Project Classification
Transform
Start Date
22-Jun-2018
Planning Date
22-Mar-2019
Delivery Date
23-Aug-2019
Close Date
30-Aug-2019
Overall Priority
Normal
Category
Discretionary