Deployment

Deployment Strategy

 

Dependencies

 

Communication

 

Deployment Checklists

Application checklist

 

Component

Success Criteria

Project Stage Required (Agile)

OK (Y/N)Reviewed by (date)Outdstanding Actions (Who)

Implementation Plan

Feedback from previous test implementations completed and successful full implementation undertaken for UAT

DSOR (Release 1-n)

YAF 19/01/16by devtech/consultant

Implementation Risk Assessment

A risk assessment has been undertaken for the Implementation Plan and selected deployment dates. (e.g. roll back)

ASOR (Release 1-n)

YAF 19/01/16 

TAD/Operaional Document

Documentation complete

Action: The Document must be copied to the Wiki

ASOR (Release 1-n)

Y

AF 30/05/16

wiki updated

System Design Specification (SDS)

Document complete and accurate.

 

Action: The Document must be copied to the Wiki

ASOR (Final Release  / Handover)

Y

AF 30/05/16

vendors documentation noted on wiki

System Description Document

Document complete and accurate.

 

Action: The Document must be copied to the Wiki

ASOR (Final Release  / Handover)

Y

AF 30/05/16

supplied by  vendor, noted on wiki

Scalability/Load Testing

Adequate load testing has taken place. The results have been recorded and analysed to ensure that the application will cope with the anticipated load.

ASOR (Final Release  / Handover)

YAF 30/05/16n/a

Performance

The application has been tested against stated performance criteria. Performance has been assured by user and support staff testing.

ASOR (Final Release  / Handover)

YAF 19/01/16n/a

Source Code

 

Source control must be checked out till go-live and checked-in after go live

Source code has been secured with SVN or other source control tool.

Action: ensure Production Branch created

Where code is provided by a third party (e.g. supplier) it has been established who is responsible to maintain source code

 

DSOR (Final Release  / Handover)

YAF 19/01/163rd party software

Configuration Management Database

The relevant details regarding new or changed infrastructure components have been added to the CMDB in unidesk

ASOR (Release 1-n)

YAF 30/05/16completed

Change Control(s)

A Change & Release record  has been created in unidesk for the LIVE implementation request.

 Action: record unidesk number

ASOR / (Release 1-n)

NAF 19/01/16what the number

Test Log Review

A review of the test log (JIRA) has taken place to ensure all required actions have been completed.   If this is not the case, then confirmation on criticality of outstanding issues and action plan for resolution is required.

ASOR (Final Release  / Handover)

YAF 19/01/16

1 outsangding jira

fin106-3

Production Management Handover

Handover to Applications Management and Technology Management is completed or arranged and the teams are in position to support the application post deployment.

Action: record handover dates

ASOR (Final Release  / Handover)

YAF 19/01/16 

Support Accounts

Read access accounts or update current read access accounts have been set up for support staff(requires business owner approval)

ASOR (Final Release  / Handover)

YAF 19/01/16all accounts in password pro

Password Management (Password Manager Pro)

Password Manager Pro has been updated with all relevant account details including external supplier  accounts

ASOR (Release 1-n)

YAF 30/05/16all accounts in password pro

Environment comparison

Database comparison between TEST and LIVE (might be required before and after go-live)

ASOR (Final Release  / Handover)

YAF 19/01/16N/A

Client requirements

Does the application have specific client requirements, such as JVM/JRE versions, JInitiator etc

If so have these requirements been raised with Desktop services

Wiki pages to be updated:

[1] https://www.wiki.ed.ac.uk/display/insite/Corporate+applications+with+client+based+requirements

[2] https://www.wiki.ed.ac.uk/display/insite/Client+side+requirements+for+corporate+applications

ASOR (Release 1-n)

YAF 19/01/16check vendor docs

Technologies

Is there any new software or technologies involved? (Y/N)

If yes state any additional actions taken to ensure adequate handover to the production support team

ASOR (Release 1-n)

YAF 19/01/16check vendor docs

Access outside University

By default all web based applications are accessible outside University without use of VPN etc Wiki list

If not accessible from outside University this needs to be approved by Production Management.

ASOR (Release 1-n)

YAF 19/01/16 

Vendor Access Required

Does vendor require db/app access (Y/N)

If yes, ensure access details are in TAD

ASOR (Final Release  / Handover)

YAF 19/01/16details in tad

Certificates

All changes to certificates or new certificates for this service have to be added to the certificate master list. The certificate master list is being managed by Applications Management This includes TEST and LIVE certificates and records type of certificate and expiry dates.

ASOR (Final Release  / Handover)

YAF 19/01/16check we have full details

Deployment Date(s)

Agreed date has been confirmed that allows adequate time for completion of Acceptance Sign Off Review.

ASOR (Final Release  / Handover)

 YAF 19/01/16deployed 21/12/15 but not being used

Deployment Resources

IS and business area resources required for deployment, including those needed for post implementation checking and sign off have been secured.

ASOR (Final Release  / Handover)

YAF 19/01/16C1510-031 FIN106 ALBACS Replacement

Deployment Ownership

Responsibilities for managing the go-live, including: comms with service owner and end users, ensuring go live timescales are met, managing issues arising and managing comms between all teams involved in go live.

ASOR (Final Release  / Handover)

YAF 19/01/16AM

Service Announcement(s)

A Service announcement has been raised with the agreed deployment date on the alert system:

 

http://reports.is.ed.ac.uk/alerts/

 

Service announcements should be raised by Project Manager 10 days before go live, but no later than 4 days.

ASOR (Release 1-n)

YAF 19/01/16N/A

Reporting and Analytics

New BI Universes or substantial changes to Universes/report offerings need to be documented in the Information Portal managed by GaSP.

https://www.wiki.ed.ac.uk/display/IP/Information+Portal+Home

ASOR (Release 1-n)

YAF 19/01/16N/A

Infrastructure checklist

 

Component

Success Criteria

Project Stage Required (Agile)

OK (Y/N)Reviewed by (date)Outdstanding Actions (Who)

Technical Architecture/Operational Document(TAD)

Documentation complete and accurately reflects the environment subjected to UAT.

 

ASOR (Release 1-n)

YDF 23/05/16 

Security

All security requirements, e.g. SSL encryption, IP based restrictions firewall requirements have been specified, tested and implemented in LIVE

ASOR (Release 1-n)

YDF 23/05/16 

User Accounts

     

Patching

Ensure that all applications have an agreed patching schedule and this schedule is agreed with service owners. Different technologies have different patching strategies:

Oracle, Windows, Linux

ASOR (Final Release  / Handover)

YDF 23/05/16 

Start/Stop scripts

Are Server Start-up/Shutdown scripts in place?

Including start-up procedure documented, enabled and tested

ASOR (Release 1-n)

YDF 23/05/16assuming this just a service on the server?

Ports

Port allocation file been updated:

 

https://www.wiki.ed.ac.uk/display/insite/Port+Allocation+on+Unix+Servers

ASOR (Release 1-n)

n/aDF 23/05/16not a unix server

Backup and Recovery

All backups as noted in the TAD need to be confirmed operational.

 

A test recovery of user data needs to be done to validate the integrity of the recovery mechanism and process.

ASOR (Release 1-n)

YDF 23/05/16 

DR Copy

DR copy to SECONDARY DB configured and tested (unless existing database which is already setup).

ASOR/Release1

YDF 23/05/16no secondary DB. DB is on a VM. VM is backed up daily.

Logs

For all logs the following is in place:

  • Logs are rotated and old logs are archived or deleted to ensure server space is not reached

  • In production only minimal levels of logging is switched on (debug may be adequate on DEV, but not on Production)

ASOR (Release 1-n)y

YDf 23/05/16 

 Support checklist

 

Component

Success Criteria

 Project Stage Required (Agile)

OK (Y/N)Reviewed by (date)Outdstanding Actions (Who)

Support Agreement (including any charging arrangements)

A support agreement OLA is in place for any new applications – including any hosting or support charges. Where external suppliers are involved an SLA should be in place as well.

 

Action: SLA  moved to wiki:

 

https://www.wiki.ed.ac.uk/display/insite/SLA+repository+-+Applications+Management

ASOR (Final Release  / Handover)

YAF 19/01/16existing

Time Recording Code

A Time Recording code for the application, if required, has been confirmed and set up (in ASTA)

Action: Does application require a separate entry for business area in ASTA

ASOR (Final Release  / Handover)

YAF 19/01/16FINS01

Disaster Recovery and Business Continuity

Appropriate DR/BC provision is in place and has been fully tested. Application DR/BC details have been transferred to the DR Portfolio and DR level (1, 2 or 3) has been agreed

ASOR (Release 1-n)

YAF 19/01/16to be tested

Test Environment

An adequate TEST environment has been established for the application which may be used by support to test future changes prior to releasing these in the LIVE environment.

ASOR (Release 1-n)

YAF 19/01/16 

Hardware and Software Licensing

All required licensing is in place including maintenance/support arrangements with external suppliers.

ASOR (Final Release  / Handover)

YAF 19/01/16details for Stefan

Browser Compatibility

Browser compatibility has been tested and compatibility information updated

See

http://www.ed.ac.uk/schools-departments/information-services/services/computing/application-development/application-support/supported-web-browsers/browser-application

 for details

ASOR (Final Release  / Handover)

AF 19/01/16has this been tested

Portal Compatibility

Portal compatibility, where required, has been confirmed the Portals Service Owner.

ASOR (Final Release  / Handover)

YAF 19/01/16N/A

Help Desk

The new application is recognised with the UniDesk (A business contact queue is defined where initial calls are raised with)

ASOR (Final Release  / Handover)

YAF 19/01/16fins01

User Guide Documentation

Appropriate documentation has been produced for users of the new application.

ASOR (Final Release  / Handover)

YAF 19/01/16supplied by  vendor

Training Material

Training material, if required, has been produced and is of an appropriate standard.

ASOR (Final Release  / Handover)

YAF 19/01/16supplied by  vendor

Demonstration or Walkthrough

Demonstration or walkthrough of the new application has taken place for other stakeholder.

ASOR (Final Release  / Handover)

YAF 19/01/16supplied by  vendor

Web Sites and Other Document Sources

External and internal web sites have been reviewed to ensure that all application references are present, correct and up to date.

ASOR (Final Release  / Handover)

YAF 19/01/16 
Decommission Date (s)  YAF 30/05/16

C1510-031 FIN106 ALBACS Replacement diue 30/05/16

A1605-060

DecommissionResources

IS and business area resources required for deployment, including those needed for post implementation checking and sign off have been secured.

 NAF 19/01/16 

Stop/Start Scripts

HaveServer Start-up/Shutdown scripts been removed/stopped?

 NAF 19/01/16 
DB accessHas DB been switched off NAF 19/01/16 
App access

Have Application Start-up/Shutdown scripts been removed/stopped?

 NAF 19/01/16 

 

 

Project Info

Project
ALBACS Replacement
Code
FIN106
Programme
Finance (FIN)
Project Manager
Anne Mathison
Project Sponsor
Elizabeth Welch
Current Stage
Close
Status
Closed
Start Date
04-May-2015
Planning Date
n/a
Delivery Date
n/a
Close Date
31-May-2016
Programme Priority
2
Overall Priority
Normal
Category
Compliance